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Client Engagement
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Financial Metrics
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Direct Billings
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Insurance Billings
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Policies/Methods
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Subscriptions
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Staff Management
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Client Metrics
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Peer Networking
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Compliance
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Website Management
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Customization
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Marketing
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Client Referrals
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Philanthropy

Financial Metrics
Key Effikacy Capabilities:
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Generating client digital invoices, bills and financial statements.
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Processing client billings, insurance claims and online payments.
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Providing Super Bills for "direct payment" clients to get reimbursed from insurance.
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Establishing clear payment policies - utilizing HIPPA compliant and HITRUST certified payment processing.
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Delivering detailed financial analytics and reports to ensure profitability and stability of the Practice.
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Leveraging the client portal to allow for secure client credit card storage and payment processing.
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Supporting payments utilizing credit cards, debit cards, FSA & HSA accounts, PayPal, Venmo, others.
Key Financial Practices:
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Separate Finances: Open business bank accounts (checking/savings/credit cards not mixed with personal funds).
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Diligently record all income (session fees, etc.) and expenses (rent, software, marketing, training).
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Manage budgets and cash flow to ensure the Practice can cover operating costs and save for slow periods.
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Set aside a percentage of each client payment for taxes and make quarterly estimated tax payments.
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Set payment policies for online payments, sending reminders, and offering payment plans to reduce overdue payments.
Regular Review & Growth:
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Dedicate time monthly to review profit & loss, identify trends, and spot future potential issues.
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Analyze Profit to determine if salary/growth goals are realistic.
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Reduce costs by regularly evaluating overhead, cutting unnecessary expenses and automating relevant tasks.